3CX

Evolve your communications with 3CX

What is 3CX?

3CX is a software based unified communications system that runs on mainstream operating systems. It works with SIP standard based IP phones, SIP trunks and VoIP gateways to provide a full phone system solution without the inflated cost and management headaches of an ‘old style’ phone system.

Why 3CX?

On-premise or in the cloud

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Choose to run 3CX in the cloud or on-premise.

Off the Hook has established partnerships with New Zealand cloud-hosting companies and SIP line providers.

 

Easy to access

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Take your extension wherever you go:

  • Download 3CX apps on your Android or iOS device
  • Make VoIP calls with your smartphone
  • Windows and Mac softphones
  • Click to Call extension for Chrome and Firefox to make calls straight from the browser

Increased security and backup

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Protect your phone system from attacks:

  • Increased secure web server configuration
  • Automatic detection and blacklisting of IP and SIP attacks
  • Traffic to 3CX apps is encrypted
  • Automatically generate and manage SSL certs
  • VoIP security with A+ rating from SSL lab

Live chat, talk and video

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Let customers chat, phone or video call you directly from your website:

Video conferencing

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Integrated web-based video conferencing:

  • No software required
  • Join meetings online or dial in by phone
  • Remote desktop access for quick and easy troubleshooting
  • Free plug-in for screen sharing

Call centre functionality

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Advanced call centre features:

  • Call centre reporting
  • Queue strategies and real-time statistics
  • CRM integration with popular CRMs or develop your own integration
  • Live Chat & Talk with your website visitors to offer real-time support

5 advantages of a 3CX phone system:

  1. Software-based
  2. Inexpensive to buy and expand
  3. Work from anywhere with iOS and Android clients
  4. Leverage existing IT infrastructure and server hardware
  5. Save on your phone bill with SIP trunks and mobile or remote clients

Get in touch

Contact us for a free consultation or quote