Privacy policy

Terms and conditions

Terms of use

By viewing and using this site, you agree to these terms of use.

This site is developed and hosted by Off the Hook Communications Limited.

These terms of use are governed by, and construed in accordance with, the laws of New Zealand, and you submit to the exclusive/non-exclusive jurisdiction of the New Zealand courts in relation to all disputes arising out of or in connection with these terms or your use of this website.

These terms apply to the entire contents of the site, to any web feeds produced by the site and to any feedback or submissions provided through the site. By viewing and using the site, you will be deemed to agree to these terms of use.

Privacy statement

Collection, storage and use of personal information

We collect personal information from you, including information about your:

  • name
  • contact information
  • location
  • computer or network
  • interactions with us
  • billing or purchase information.

We collect your personal information in order to:

  • communicate with you, for example, responding to your message submitted via the contact form
  • provide services and products to you
  • support general administrative and business purposes
  • protect and/or enforce our legal rights and interests.

Providing some information is optional. If you choose not to enter required information, we may be unable to provide services and products.

We keep your information safe by storing it in a secure database and/or a secure filing cabinet and only allowing Off the Hook Communications staff to access it.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at support@offthehook.co.nz or 04 589 7810.

Statistical information and cookies

We may collect statistical information about your visit to help us improve this website. This information is aggregated and doesn’t identify you personally. It may include:

  • the search terms you used
  • the pages you visited on our website and the links you clicked on
  • the date and time you visited the website
  • the referring website (if any) from which you clicked through to this website
  • your operating system, for example Windows 10, Mac OS X
  • the type of web browser you use, such as Internet Explorer, Chrome or Mozilla Firefox
  • other things like your screen resolution and the language setting of your browser.